I would give 0 stars if I could. I ordered 'next day' flowers for a friend's birthday who is also suffering from awful cancer treatment and two days later they hadn't arrived - when I tracked they are still with Royal Mail. They are offering only a refund on the delivery IF it is more than 3 days late, and now I see from negative reviews that when they arrive late the flowers are usually dead and they don't offer any resolution. The online chat claims that it is clearly stated they cant guarantee next day delivery and are saying Northern Ireland is a remote area! UPON LOOKING AT THE T AND C's - NO NORTHERN IRELAND IS NOT MENTIONED! I ordered from Dublin, to Ballycastle, Co Antrim, a big town, still on the mainland of Ireland! A search of flowers Ballycastle brought them up and it looked like they were a local business. It should say when you order that it is not guaranteed if they are using Royal Mail not delivering themselves. Fuming,
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Haute Florist, luxury flowers UK next day delivery
