This the first time I have ordered flowers from Haute Florist, we sent a bouquet to our friends for their anniversary. They said the the bouquet was beautiful on arrival but by day 4, everything had died. They followed all the care instructions but the roses drooped and the lilies went rotten.When I contacted customer services, they said all issues had to be reported within 3 days of delivery. That's a bit difficult when they died on day 4. I was offered a £10 voucher as compensation but I declined as I send flowers to freinds and I don't want this embarrassment again. I'll go to a trusted supplier.
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Haute Florist, luxury flowers UK next day delivery