Ordered fresh flowers for my daughter 21st birthday next day delivery and was not received on 10/20. Contacted customer service and they said not guaranteed; package was delivered somewhere on 10/21 evening 7pm but not to address provided as package is nowhere to be found. many emails back and forth with customer service and they could not prove where exactly delivered, photo etc. Just that it was delivered and try to go find it with a neighbor or something and it's not their responsibility. They are refusing to refund or send another delivery.Horrible experience.
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Haute Florist, luxury flowers UK next day delivery
