If I could give no stars I would. Ordered a relatively expensive bouquet and message card to go to a close friend who had lost her mother. The flowers arrived without the message card. I was told the recipient must search the packaging; then that they could send the message belatedly - not something you want to bother someone with they have just lost a parent. Was offered a £5 voucher to make up for their error. When I pointed out I would not be using their service again they confirmed that was the best they can do. I paid for a service I really didn't get. Now wondering how good the actual flowers were. I would steer clear of using this company, which claims to be local when Googled and is anything but. Very disappointing service
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Haute Florist, luxury flowers UK next day delivery
