I ordered some flowers to be delivered to a hospital. I chose a Saturday delivery as that was the first date that appeared. The flowers were not delivered. Apparently there is an agreement with Parcel Force Courier and the hospital that they can not deliver on Saturday. The response from Haute/prestige.."Unfortunately, as this agreement is between the courier and the delivery address, we are not party to this information. The onus is regrettably on the customer to ensure delivery can be made on the requested date.". This is not the first incident I have had with this company. This was a credit I was using for the dead flowers they had sent previously to someone else. Take warning...find another florist. Isnt great to send dead flowers to a team of nurses that cared for my mom who has passed. Really bad customer service. Waste of money!
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Haute Florist, luxury flowers UK next day delivery
