havenclaims.co.uk

3.6
3.6 Based on 359 reviews

Haven Claims are the UK claims handling agents for Haven Insurance. We expertly handle all aspects of Motor Claims from First Notification of Loss to the settlement of the largest and most complex personal injury cases....

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Terrible Customer Service Experience

Where do I even start? The customer service was subpar. They failed to keep me updated or communicate effectively. Their internal communication is poor, and they seem indifferent to improving their service. I waited over a month for a total loss settlement that was not paid out due to internal errors. I had already canceled my policy, yet they still didn’t have that information. I had to reach out to find out what was happening. This is by far the worst service I've encountered; they deserve an award for their incompetence!

1
Date of experience: Dec 27, 2025

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Business Details

  • Haven Claims are the UK claims handling agents for Haven Insurance.

    We expertly handle all aspects of Motor Claims from First Notification of Loss to the settlement of the largest and most complex personal injury cases.

  • language https://havenclaims.co.uk

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