Elie was very accommodating when I contacted him with concern about the weather. He allowed us to change our booking to a day when the weather was predicted to be better. Our guide, Lenny was the perfect one for us. He had a lot in common with members of our group and the conversation during the drive to Hakone was great! He was also a safe driver, smoothly navigating the tight, winding roads. He gave us restaurant and shopping suggestions from a local’s perspective. He gave us flexibility to choose what we wanted to do. We started the day by getting a cloudy view of Mount Fuiji. Since it was a cloudy, rainy day, we didn’t bother trying to go get a closer view: visiting a beautiful shrine/temple Lenny also took us to a traditional tea house where we tried mochi snacks and different beverages. For the final stop, we were all a bit apprehensive about going to an onsen for the first time, so he gave us an alternative. However he said that no one had ever said they regretted experiencing the onsen. We ultimately decided to try it and he was right! We didn’t regret going. The food that we ate there was delicious too, one of our daughter’s favorite meals in Japan. We were able to get some relaxation and rejuvenation after a long HOT day at Tokyo Disney Sea the day before. Our skin also felt great from the natural mineral water. Thanks for a great getaway from Tokyo, Lenny, and for the wonderful suggestions you gave us. We had an awesome time!
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At Haven, we transform the timeless essence of Japan into an intimate journey of discovery. Inspired by the authenticity of ryokans and the serenity of onsens, we craft exclusive, culturally rich travel experiences that invite you to immerse yourself in the enchanting allure and minimalist elegance of Japan.
Each of our curated experiences reflects a deep appreciation of Japanese Omotenashi—the art of selfless hospitality that anticipates your needs without expectation of reward. We offer retreats not just to places of breathtaking beauty but into realms of peace and relaxation.
Discover a new way to travel with Haven, where your journey through Japan becomes a personal sanctuary. We provide more than just a holiday—we create a haven of cultural enrichment and peaceful repose.See more