I am completely appalled by my experience with this store. I made a purchase during a sale period, and everything seemed fine. After a week of silence without my product being dispatched, I was informed that my order was cancelled and would be refunded soon. No explanation was given, making this a very negative experience. I will never shop here again. Following up on the response, the payment did not go through due to an error on their part — the amount has still been withdrawn from my account, and my bank confirmed that they haven't claimed the payment. Now they want me to reorder, but since the sale is over, the items are no longer available at the same price. They should at least honor the original terms since the order was not finalized due to their processing error. I'm honestly at a loss for words.
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Hawes & Curtis is famous for its quintessentially British menswear and womenswear ranges. With over 100 years of heritage, Hawes & Curtis has a distinguished British past and a promising international future. The brand currently has more than 20 stores in the UK and the flagship store remains in the heart of London on Jermyn Street, famous for its resident shirtmakers. It has also launched German, Australian and American websites. Thanks to its rapid international expansion and prominent online presence, Hawes & Curtis is an internationally recognised brand attracting customers from around the world.See more
