This service is a total scam! Initially, they informed me that the system wouldn’t allow cancellations, even though the item hadn’t left the fulfillment center. It took them a week just to process the order, so if you have buyer's remorse, they will still proceed with it! After numerous emails to them and using their international partner, I was told that the pants were non-returnable. There was no indication during checkout that the pants for the suit I ordered couldn’t be returned. The automated system claimed the return policy stated this, but why would I keep pants if I can't fit the suit? If you are an international customer, be warned—they will take advantage of you! Avoid purchasing anything from this service! There’s no live representative to assist with any issues. I emailed them directly, only to be directed back to their international partner! This has been the worst experience imaginable! Please, do not order suits or pants unless you want to be stuck with them! 🤬🤬🤬🤬🤬 On top of that, I had to pay $105 in non-refundable duty and customs fees, leading to a total loss of $400!
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Hawes & Curtis is famous for its quintessentially British menswear and womenswear ranges. With over 100 years of heritage, Hawes & Curtis has a distinguished British past and a promising international future. The brand currently has more than 20 stores in the UK and the flagship store remains in the heart of London on Jermyn Street, famous for its resident shirtmakers. It has also launched German, Australian and American websites. Thanks to its rapid international expansion and prominent online presence, Hawes & Curtis is an internationally recognised brand attracting customers from around the world.See more
