I chose Hayter because my family have always used them but I was sadly very disappointed. I appreciate the quality isn't what it used to be because companies have to stay competitive but I've had an oil leak since purchasing it. There was the promise of a gift at purchase but despite jumping hoops completing registration/application forms it never arrived despite chasing it for months. Hayter refer me to a "third party" promotion company who in turn refer me back to Hayter's "claims department". Very poor customer service for a top end machine for which I paid £1000 .
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