Hayter harrier 56 pro. After many years using petrol lawn mowers, I treated myself to what I thought would be the best lawnmower I could get. 11 months after purchase the self propelled wire snapped, then had to wait for over a month for it to be repaired under warranty. 5 months later the wire has snapped again. Hayter won't help, I have now got to pay to get the problem resolved. For a machine that cost me £1600, I would have thought it would last me a lot longer then this. I would recommend avoiding new hayter machines, clearly not built like they use to be. In regards to your reply:I have contacted your customer care team who took the details, ive had email correspondence with the technical team. Eventually I spoke to a manager, who was extremely rude and advised I need to pay to get it inspected and then we will know if it is a product issue or my fault. So I now have to take time off work to take the machine to the nearest approved repairers (40 minutes away). They advised me to drop it off and they will inspect it when they can. When they did the repair 5 months ago, they had it for over a month. So yet again im without the machine until this is resolved
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