Update: The company responded diplomatically to my review, but their customer service remains unhelpful. I feel for the staff working in such a place. I ordered nine items for Thanksgiving gifts, but they sent substitutes without notifying me. The substitutes looked so bad that I was embarrassed. Customer service kept repeating their policy about substitutions, but my experience did not reflect that. Don't expect them to deliver what you ordered or to communicate changes. Will you take the risk?
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Hazelton’s Gift Baskets USA is gourmet gift basket company, offering expertly curated baskets filled with upgradable gourmet item selctions.
