A number of incidents which I felt were not communicated well and burried between too many advertising correspondence - if at all communicated.Leading to loss of eligible claim due to: card not working and/or expiry of such without replacement sent prior to expiry (and card had no expiry date noted), and my child was removed from coverage with no prior warning or correspondence.Calls lengthy and not helpful. Disappointed about services overall, after sticking with HCF and paying for decades. Never felt I got good value from fees paid.
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HCF was formed in 1932 to provide health insurance cover to Australians.
