hcpassociation.com.au

3.4
3.4 Based on 7 reviews

...

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Hedworth Parker
Delays and poor communication.

I do not recommend using HCPA's services. We had to deal with a month of communication issues and delays just to get access to the product we paid for. A very unnecessary waste of time and money when starting a business. Ridiculous too, because they only had to put my business name on a template and give me access to a portal. Their lack of communication with clients and between their own teams is evident and appalling. Isought a refund (prior to receiving my access) which was declined. I'll also note that they had ample time to act on my review, it was originally 3 stars. Easy to get in, difficult to get out.Edit: I'm now getting calls from other businesses pestering me with sales because HCPA referred me to them. That is salt in the wound my friends, you've earned the 1 star review.

1
Date of experience: Apr 22, 2025

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