Review Time
Communication was equally unacceptable. After the initial conversations, they completely failed to follow up, despite multiple attempts on my end to get clarification and continue the discussion. Being ignored after expressing investment interest is highly unprofessional.
Being part of the Health Care Providers Association has added real value to our practice. The advice and resources they offer have helped us improve internal processes and maintain quality care. Their team is knowledgeable, approachable, and clearly experienced in the healthcare field.Being part of the Health Care Providers Association has added real value to our practice. The advice and resources they offer have helped us improve internal processes and maintain quality care. Their team is knowledgeable, approachable, and clearly experienced in the healthcare field.
From start to finish, my experience has been very positive hcpa operates with transparency and professionalism and their knowledge of all the regulations is impressive. I feel confident relying on their guidance and would recommend them to other NDIS providers.
HCPA has been a dependable source of support for our organisation. Their resources are well-prepared, informative, and easy to apply. Communication has always been smooth, and they take the time to explain things properly rather than rushing through responses. Overall, a very positive experience so far.
Communication was equally unacceptable. After the initial conversations, they completely failed to follow up, despite multiple attempts on my end to get clarification and continue the discussion. Being ignored after expressing investment interest is highly unprofessional.
I reached out to this firm because they position themselves as business consultants. Unfortunately, my experience was disappointing. The two consultants I spoke with struggled to answer straightforward questions about their own products, services, and business model. Communication was also an issue — after the initial conversations, I never heard back despite follow-ups. In the end, I decided not to move forward with an investment. For a company that offers business advice, I would have expected stronger product knowledge and more reliable follow-through
I do not recommend using HCPA's services. We had to deal with a month of communication issues and delays just to get access to the product we paid for. A very unnecessary waste of time and money when starting a business. Ridiculous too, because they only had to put my business name on a template and give me access to a portal. Their lack of communication with clients and between their own teams is evident and appalling. Isought a refund (prior to receiving my access) which was declined. I'll also note that they had ample time to act on my review, it was originally 3 stars. Easy to get in, difficult to get out.Edit: I'm now getting calls from other businesses pestering me with sales because HCPA referred me to them. That is salt in the wound my friends, you've earned the 1 star review.
The Health Care Providers Association has been a dependable source of support for our organisation. Their resources are well-prepared, informative, and easy to apply in real-world situations. Communication has always been smooth, and they take the time to explain things properly rather than rushing through responses. Overall, a very positive and professional experience.
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