[Scroll to bottom for UPDATE. Original review still listed below:]I received the correct tuning for sets that I ordered (18 pc Tuning Fork set for Chakra & Solfeggio Frequencies $339.90 US), but I did not receive the green activator nor the black walnut tuning fork holder that I ordered. And, my order was placed Jan 26 and did not arrive until March 16. From the tracking history, it appears my order got to the US about March 11. On Feb 6, I received an email saying my order would soon be on my doorstep, however the tracking showed it had never shipped; so I inquired. They said they would check. On Feb 10, I inquired again, and on Feb 11 I was assured my order was on the way. On Feb 12, I received an apology and assurance that my order was "just hours away." On March 16, I received 4 emails updating my shipment tracking, and the package arrived. I noticed 2 items were missing from my order, so I inquired on March 17, and a reply assured my inquiry would be referred to logistics. I inquired again on March 24 and April 10. I don't know if they sent the green activator and black walnut tuning fork holder or not yet, and I guess I won't know for at least another month or so to see if it shows up. Honestly, I would have put 4 if not 5 stars if my order had shown up with everything that I had paid for. I'm just a beginner and hobbyist in sound therapy and it didn't bother me that it took so long to arrive, since the prices were lower than most vendors. I think if this company is less misleading about shipment times and increases order accuracy, it would be okay. I feel like since they're not responding about the missing pieces in my order, they just don't want to deal with me anymore. I would have been a repeat customer if they had made it right, since I don't mind the shipping time. Their loss.Because they left me hanging, I can't recommend this company, which is so sad given that their prices were so competitive.UPDATE: I received an apology by email from Healing-Sounds and they informed me while they no longer carry the activator and walnut holder in inventory, they wanted to know if there was another item I might be interested in for no charge so they can try to make things right. I chose the "Crystal & Onyx Massage Handles for Tuning Forks, 3 Pack" to suggest as an item of interest I would love to receive. I received an email invoice for the item for $0.00 and then received the set in the mail on 5 SEP 2025. A scam business wouldn't be reaching out like that, so just consider that they did eventually follow up and try to offer some sort of compensation. If you need your items in a hurry, this is not the right place for you. But if you can be patient, you'll get your items eventually!
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