healios.org.uk

Avoid AT ALL COST

My friend got referred to this company after consulting a gp for depressive symptoms. To get in contact with this company, you have to literally harrass them, they dont reply to emails and you need to call them around 5 times before starting to get an """assessment""" with a camhs clinician.After finally answering basic questions, they give you a treatment plan consisting of cbt/councelling therapy, no matter how intense your symptoms are. You could be on the edge of death and they will still talk about how you should try to get outside more or try to find hobbies. Its like medication is a taboo and something not accessible for the human nature. So basically, my friend who had suicidal thoughts for months now and who got worse and worse day after day was just asking for help but no one was here for them. They clearly needed medication but all camhs offered was useless cbt therapy trying to improve your relationships with your family, like that could prevent you from committing suicide. You dont even see a psychiatric until you get referred for medication. So my friend did 1, 2, ..., 7 sessions of cbt therapy that camhs offered via Healios. Despite not working at all at the beginning, camhs still persisted with these useless cbt sessions. Their cbt therapist contacted camhs for the introduction of a medication via email.After 4 weeks after sending the email, still not a single reply from this amazing company. We tried calling them multiple times to see if they would give us an answer directly as they would not reply to the cbt therapist's email, but apparently you cannot get any information from these people. Where are the carers? Where are the psychiatrics? Why letting my friend and many others struggle?All we asked for is help, but it looks like its too much asking. Avoid at all cost. Go private you will pay a little bit but save months of pain.

Date of experience: Oct 01, 2022