healo.store

1
1 Based on 34 reviews

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Diamond Harris
This company cannot be trusted.

This company cannot be trusted.I ordered a device from Veero which is a subsiduary company of Healo Brands. When I placed the order, a screen flashed up showing a price special and another offer of 2 extra devices at a reduced price. The advertising also offered a money back gurantee if the product did not work for you. After I received a confirmation, I realised I had made an error but had 24 hours to ammend the order, I altered the order immediatley (24 minutes to be exact) but received a note back saying that it was too late, as the order had been actioned and could not be changed. There was an offer of a 30% discount off the excess items, which I accepted and received.After trying the device for 41 days, I contacted Veero and advised them that the product did not work for me. I was given 2 options. The first was a 30% refund on the remaining device or return for a full credit. I found out the return cost was more than the product was worth, so opted for the refund.61 emails and 14 apologies later, I have received nothing and now find my emails are not being answered. I am extreemly dissapointed with the whole experience and can only recomend to not have any dealings with them

1
Date of experience: May 05, 2025

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