Review Time
It was almost 4 weeks that I ordered the frequency generator. $100.00 I was told the package was left at my door.
The package never arrived at my door. I have attempted to reach the company for a refund, but no response.
I wish I had read these reviews before I ordered. My experience hasn't been good.Their website offers free shipping (5-7 business days). However, they ship from China and when the tracking link they sent me didn't work, they told me it takes up to 16 days to receive an order.The tracking link never worked but eventually, the package arrived. They ship glass bottles in heavy duty bubble wrap and a polymailer. The package was rather squashed. One of the glass eyedroppers was broken.The oil bottles have no safety seal, which makes me uncomfortable. The booklet is an e-booklet, not a physical copy as shown in the picture. An item that was supposed to be included was not. I've contacted Healo multiple times, asking for the missing item, but they refuse to respond. They did send me the e-booklet when I asked why it wasn't in my order. I don't plan to open it because I don't trust this company.I ordered castor oil from Amazon and felt the quality was much higher (and way cheaper). I do like the abdominal wrap although the other body wraps don't come with the cotton liners (which I think is odd).
This company is a scam. They don’t ship the products , the tracking is a shady website in Slavic language ; and after purchasing no answer from them to update/ cancel my order. I wish I had read the comments before because all say that the castor oil is fake
Healo products Absolutely scam…. Sent straight from china. Smell, is not caster oil like- also sent me bubble wrapped products and broken glass ware. Took over 60 days for customer service to fix the problems along with multiple emails constantly. I get something in the mail a jar of caster oil shipped from china- different ingredients, different label, different brand Shady.
I ordered a product pack that was supposed to include a bottle of organic castor oil, which came with a free item. Additionally, the package was meant to contain a belly wrap, two breast pads, and a neck strap for the thyroid, all of which were packaged very well. However, upon receiving the package, I noticed the belly wrap was missing. I reached out to the company about this issue, but it has been nearly two weeks and I haven't received any response. I've tried contacting them multiple times, but the phone line just rings, and there's no voicemail option. As a result, I’m left with a product that I cannot use. I attempted to submit a return request again, but dealing with this company has been frustrating. I would have been better off ordering a belly strap and organic castor oil from Amazon, as I would have received it in two days and had no issues with returns or customer service. I really think this company is not worth the hassle, so I would advise others not to waste their money or time.
The package came from China. If I knew it was from China I wouldn’t have bought it. Anything that comes from China is a red flag for me. Specially when they advertise the oils is USDA approved, but is not coming directly from the U.S.A.Also the package was sent in a bubble bag instead of a box. Very unprofessional packaging. Thank God I only paid $60 for it compared to to other people ho had spent a lot. Also, the oil is not thick as it supposed to be. Who knows what kind of oil I got from China.
BUYER BEWARE! This is a scam!!!! Takes over a month to arrive. If it arrives. Mine came completely damaged (bottles broken and oil everywhere and compromised other items inside) and they -the company have not responded, replaced items or even refunded the items. Customer service doesn’t seem to exist. I sent pictures 4 different times with multiple follow ups on the order and no resolution or response. Product itself seems to be an imposter oil. Comes from China - God knows what it is.
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