I ordered a low back pad expecting the wrap to be able to secure accross my torso. Received a pad that had only one strap that could be secured around a human torso while the other strap on oposite end wouldn't fit accross an infant's torso. They claimed it had "recently been updated" yet are still advertising on their website an image of two straps with buckles. they recommended i supplement the strap with my own wrap to secure it on. Only good thing about this product is the material it's made out of, and i could get twice the amount of castor oil, same or better quality at a local health store 5 minutes from my house. This company is garbage, has terrible customer service and is a waste of money.
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