This service cannot be trusted. I had an awful experience and feel completely cheated. They charged my card twice illegally, despite my cancellation of the subscription and not using the service. Payments were taken every six months without any valid reason or consent.
The billing process is intentionally misleading. Cancelling does not actually halt payments, making it seem like a trap designed to extract money from users who think they have unsubscribed.
The support team is ineffective—they ignore complaints, evade responsibility, and offer no real assistance. Refund requests are either dismissed or go unanswered. There is a complete lack of transparency and accountability.
In my view, this service employs unethical and predatory tactics. I regret ever providing my payment information and strongly advise others to steer clear.
Save yourself the hassle, wasted time, and financial loss—do not engage with this service. Besides pursuing legal action, this matter will also be reported to the authorities for further investigation.
People need to be alerted. This service should not be allowed to operate in this manner. Anyone thinking of using them should reconsider before sharing their payment information.
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Health Genom is a leading wellness platform offering personalized health solutions through its family of specialized brands, including Youth Genom and others. Designed to address diverse lifestyle and wellness needs, Health Genom combines expert guidance with tailored plans to empower individuals on their journey to better health.
