This review is for the Illinois Bone & Joint, Inst., in Bourbonnais, IL. My brother just phoned and talked about his cervical injection procedure. I am very upset for him due to the unprofessional treatment he was given. Michael said that he was all prepared to go in for the injection...prepped, changed into the hospital garment...etc., when the nurse/office came in and questioned him continually about his transport to/from (which was provided by the VA) & questioned him about who was waiting for him at home. Michael told them his son was waiting for him at his residence and the nursed proceeded to say that they could not confirm this, and that the VA vehicle needed to have a lift?? The nurse then said he had 2 choices: 1) Get the injection with no sedation or 2) schedule another appointment!!! Michael was never informed of these extra requirements, drove all the way to this location from Cullom and also wasted the VA's precious time needed for other veterans. They had no compassion for his time wasted and the unprofessionalism at this location is horrible. My brother will now go through the VA hospital because he is a veteran and will be treated with respect, compassion and the professionalism a veteran deserves!
Claim your business profile now and gain access to all features and respond to customer reviews.
Thank you for joining the Healthgrades community! We welcome your thoughts and comments and look forward to interacting with you on our social media properties.
We encourage comments and conversations, and we seek to provide a platform where you can have your voice heard and respected. We want this community to be a safe, open and positive environment for all members. All we ask is that you respect other members of the community and make sure any posts are productive and appropriate.
We won’t tolerate vulgarity or profanity, hateful language, inappropriate pictures or videos, personal attacks against us or any member of our community, or spam of any kind. Posts of that nature will be deleted at the discretion of our social media team.
We appreciate your posts and messages and look forward to interacting with you!
See more