I booked two tests of different diagnostic centers but after payment the order details showed single center for both tests i thought the lab was automatically selected to prevent discomfort. Then i forgot the name address of original lab i selected. I went to centre and they said only one test was booked. I knew some glitch happened in app. I paid for other test and got it done. But before this i tried to reach healthians very hard and it failed. They call you like everyone is sitting free when you try to book test. Once its done no body will be available to talk to you!. This is how they treat. I sent emails, calls nothing worked. Their IVR on call is deliberately made to waste time and nobody is available to hear you for complaint. Avoid this company because during health issues these extra problems will make life more painful. This is highly unprofessional company and maintain no standards for dealing with these problems which itself is created by them not customers.
I am avoiding giving booking id here to prevent my personal data will be given via email if anyone wants to reach out.
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Healthians is one of the most trusted players in diagnostics today, with a network of fully automated labs across 250+ cities in India, that are hardcoded with innovative technology, advanced robotics, and intelligent digital solutions.
With an extensive team of highly qualified lab technicians and pathologists, our single-minded purpose is to follow the strictest of quality measures to maintain accuracy for each test we perform.See more