healthians.com

1.2
1.2 Based on 41 reviews

Healthians is one of the most trusted players in diagnostics today, with a network of fully automated labs across 250+ cities in India, that are hardcoded with innovative technology, advanced robotics, and intelligent digital solutions. With an extensive...

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Average Rating

1.2

/
5

41 Reviews

5 Star
2%
4 Star
2%
3 Star
2%
2 Star
0%
1 Star
93%

All Reviews

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Review Time

Norman Taylor
Service quality has significantly declined, especially in sample collection

The quality of service has significantly declined, particularly regarding sample collection procedures. On 12 January, there was no sample collector assigned despite having a confirmed appointment, leading to a forced reschedule to 13 January. On 13 January, although a collector reached out to confirm the location, I was incorrectly noted as “customer did not pick up the call,” resulting in the cancellation of the assignment. This indicates a serious failure in process integrity and professionalism. Such behavior is unacceptable for a healthcare service provider and requires immediate corrective measures.

1
Date of experience: Jan 13, 2026
GobblesMiaz51
Disappointing service experience

I had a disappointing experience. They collected samples from me and my partner, charging 5000 Rs each, but the reports are not visible in the app. Additionally, their customer support is unhelpful and constantly transfers calls, leading to disconnections.

1
Date of experience: Dec 15, 2025
Clint Reed
Frustrating customer service

After booking and sample collection, no one is responsive, and the report is delayed. This will be my last time using this service; I won’t be getting any tests done here again.

1
Date of experience: Dec 10, 2025
Mason Lewis
Avoid this service

Avoid this service. I had a very negative experience. They collected samples from me and my partner, charging 5000 Rs each, but the reports are not available in the app. The customer support is ineffective and keeps transferring calls, leading to disconnections.

1
Date of experience: Dec 09, 2025
Terrible service

The service is terrible. I had a blood test taken three days ago, and still no report. Even after numerous calls, the service remains lacking!

1
Date of experience: Dec 08, 2025
Lacey
Very disappointing experience

Very disappointing experience; the person who came to collect the blood samples was untrained and unprofessional. They didn’t know how to take blood samples properly. This has been the worst experience I’ve had.

1
Date of experience: Dec 02, 2025
Lavender Bell
Unprofessional organization

I’m not sure if this is a legitimate organization or just poorly managed. After booking online, I received multiple calls suggesting I cancel my tests for a cheaper rate. There seems to be a lack of accountability. This will definitely be my last time.

1
Date of experience: Nov 24, 2025
Domenic Adams
Incomplete service

I paid for an iron values test, but the report didn’t include those results. I’ve emailed them without any response, and customer service only contacts you if you want to place an order. This is the second time I’ve faced issues with them. Next time, I’ll choose another company.

3
Date of experience: Nov 14, 2025
Heather Brooks
Rude and unresponsive

Rude and unresponsive service. Once you pay, there’s no one to talk to. They only have a call center for business inquiries. For support, they rely on WhatsApp. The sales team is dismissive. I will never use this service again.

1
Date of experience: Nov 14, 2025
Curtis C.
Very poor customer support

I’ve been trying to reach customer care since yesterday, but no one answers. When I finally got through, the representative was rude and unhelpful. I will be sharing my experience with friends and on social media as well. Extremely disappointed.

1
Date of experience: Nov 13, 2025

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Business Details

  • Healthians is one of the most trusted players in diagnostics today, with a network of fully automated labs across 250+ cities in India, that are hardcoded with innovative technology, advanced robotics, and intelligent digital solutions.

    With an extensive team of highly qualified lab technicians and pathologists, our single-minded purpose is to follow the strictest of quality measures to maintain accuracy for each test we perform.See more

  • language https://healthians.com

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