Your providers are excellent. Your patient portal is a nightmare. I get links to surveys, told to upload labs, and reorder my rx only to not have the option to do any of these things when I log in. To reorder my medication, I have to call in, complete a questionnaire and then call back to schedule an apt with an md so they can approve my medication refill. The entire process took me over two weeks to complete getting a refill approved and to my home.
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