I have written previous reviews for this Co since I have started using their GLP1 services. I am going into my 5th month and here is where things currently stand. The medication is working, so there is a good positive thing. When the medication ships, I do get a notice that it is on its way, and it does arrive the following day in a small igloo cooler type packaging with two ice packs. Again, this is a good thing. Past these two positive attributes to the company this is where it stops. My monthly payment always gets denied by my bank because this co is considered a fraud threat. Once I give my bank the OK to allow the charge to go through, I still get bombarded with "your payment was denied" noticed via email and by text for up to two weeks. You have to check in every month and go through a survey as if you are a new customer. I don't mind being asked if the medication is working, how am I feeling etc but treating me as I am a new customer every month is ridiculous. I should be recognized as an established patient. Then the big kicker is The email that I receive that alerts me that I need to do the survey has a contact phone number that is for Skinny RX which I have been told has no affiliation with Health RX. So then why does their number show up on your emails as a contact number ??? I would change Drug provider but at this point the drug is working and the drug is being fulfilled by a pharmacy here in the United States. These administrative issue do give me caution as to the drug itself and if I am actually getting what I think I am getting. If I can figure out how to have the drug analyzed without costing too much that will be my next step. Anyone reading this proceed with caution.
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