I took delivery of some frozen tilapia fillets on Friday 23/01/26. They were inadequately packed and the ice packs had partly thawed. The fish had mostly thawed. Obviously I could neither eat nor refreeze the fillets. Some felt like ambient temperature, so I put them in the recycling bin. Their advertising blurb says that the ice packs will maintain a safe temperature for 40 hours. Based on when DPD received the parcel, it was only in transit for 14 hours.Obviously poorly packed by Healthy Halal.Since then I've phoned, left messages, emailed 3 times and messaged via instagram. Silence. Like I said, they take your money and run.
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Healthy-Halal is an online store dedicated to fresh local produce from
halal meat online, seasonal fruit/veg spices and recipe kits. We deliver
nationwide UK direct to your home.
