I have used several insurance brand names through them. I filed a complaint recently regarding the service. A supervisor told me I could pay a mobile service with my benefits card. I made a payment, but it was returned due to an incorrect account number. I was informed a ticket needed to be created, and despite reassurances, the payment was refused later on the grounds of no medical necessity for a mobile phone. I disagree, as I rely on telemedicine due to various disabilities. Their failure to follow through means I risk losing my phone line and facing credit repercussions for something beyond my control.
Claim your business profile now and gain access to all features and respond to customer reviews.
