healthygamer.gg

They Only Care About Your MONEY!!!

I enrolled in the Healthy Gamer Institute on June 5th. The start date for the program was July 7th, and I signed an agreement that I thought gave me a 100% refund up until a week before the start date. I enrolled as soon as I could, partially out of fear of missing out (FOMO). So, the refund policy helped my peace of mind. After pondering it for a week. I decided this was not the best time for me to enroll in this program, and on June 13th, I requested a refund. They told me that I was only eligible for a refund within 48 hours of signing the agreement, and it had to couldn't be within a week of the start date. The wording in the agreement was misleading and, I feel, purposefully confusing, as I am not someone who reads a lot of legal documents. They told me I was only eligible for a 75% refund AND they take an additional $250 out of the remaining balance for "admin fees," which alone is absurd. So, even though we were 3 weeks away from the actual start date and I requested the refund within 8 days of enrollment, I was only able to get a 75% refund (minus their absurd admin fee). Which means, I lost close to $1400 for them to hold my money for a week.This is the worst client agreement I have ever enrolled in. For context, I used to have Comcast and just bought the Switch 2. It is the most anti-consumer refund policy I have ever seen. This SEVERELY tarnishes Dr. K's reputation, and I have been sure to tell my colleagues of nerdy coaches about this predatory agreement. Definitely buyer beware, as it seems like Healthy Gamer is no longer about helping gamers; they are solely about their bottom line. Which is a huge shame because Dr. K used to be a huge inspiration to me when I started my own business.

Date of experience: Jun 13, 2025