hearthwarm.com

1.2
1.2 Based on 82 reviews

...

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Michael Briggs
Utter joke of a company, possible scam

Ordered a pair of socks mid october which on the product said only 5 left (blatant lie), was given tracking info saying they were coming from usa, no tracking updates after 27/10. Emailed them mid november requesting a refund which was refused, given different tracking info now saying they were coming from china. Kept requesting a refund and kept getting told no. Opened a dispute with my bank and got money back that way. Then had another email from the tracking i was told to ignore (at 3am) saying item delivered, looked all around my property for any dumped parcels and there werent any, spoke to neighbours and there is no sign or card through any letter boxes. Avoid at all costs and if anyone has ordered with them inwould strongly recommend speaking to your bank as you have no chance of getting your money back otherwise.

1
Date of experience: Oct 19, 2025

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