hearthwarm.com

1.2
1.2 Based on 82 reviews

...

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Mark Foster
Item not received after a month but got full refund

I fell for the sock advert in social media and thought my kids would love them. I paid with PayPal and like others I was also charged VAT on top of the advertised price. I was sent tracking which was updating but it's been over a month now even tho they apparently passed and left uk customs over 2 weeks ago now so I contacted them the other day and to be fair they have fully refunded me including the extra VAT they charged and were apologetic about it.

2
Date of experience: Nov 15, 2025

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