hearthwarm.com

1.2
1.2 Based on 82 reviews

...

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Paul Franks
Never Delivered

Ordered on October 11th and followed their tracking up to the point where it was passed to the local delivery company. I have spent the last 4 weeks chasing them for local delivery company details, tracking and expected delivery date. Sam reply every time; we'll ask the local company to update their tracking details. I checked the postcode of the "delivery company" and it is a housing estate in Lincoln. I asked for a refund last week and got the same tracking email. Today I logged a disputed payment with the bank. I have also reported them to Meta. Next, I am going to report them to London Trading Standards as their registered office is there. Finally, I will report them to National Cyber Security. It's the same story as everyone else, so it must be a scam and needs to be shut down.

1
Date of experience: Nov 25, 2025

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