If I could rate this company zero stars I would! I ordered a pair of sloth socks as a gift after seeing a Facebook advert, supposedly from a UK company. I too had the issue of VAT being added after payment, but I did manage to get that amount refunded. The socks arrived approx 6 weeks later via the US. They look nothing like the pics, terrible quality and appearance. I emailed them several times for a refund then disputed via PayPal. Because I indicated I would return to them but with a prepaid label, they were able to agree with PayPal resolution centre to a refund but only if I return them to an address in China and pay the return postage costs myself . I am absolutely fuming that they are allowed to fraudulently advertise fake goods on Facebook.
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