Like many others, I placed my order in October and received several emails with tracking information, but the dates were never accurate. Once the items were supposedly in the UK, communication halted. I contacted support and received a quick response stating they would resend my order, but since then, I've had no updates. As of December 22nd, I haven't received any replies to my emails, forcing me to open a case with my payment provider. I'm hopeful for a refund through their guarantee, as I see no chance of getting one from the seller. In the future, I will be more cautious before making purchases from links on social media.
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