Avoid Heartland Bank! I applied for a basic savings account and was informed it was active. I increased my daily limit at my primary bank and transferred a large sum to Heartland. However, the funds didn’t appear overnight or by day four. When I contacted Heartland, they claimed the account was still under review, despite earlier confirmation it was open. I received emails asking for information I’d already provided, raising scam concerns. Even after answering, the account remained inactive. They instructed me to have my bank trace the transfer, only to find the funds were returned due to a rejected transfer. Frustrated by this terrible customer service, I’ve chosen to end my relationship with Heartland Bank.
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