heartland.co.nz

3.2
3.2 Based on 101 reviews

...

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Lysette Johnson
HOW FED UP CAN YOU GET!

I HAVE NOT BEEN ABLE TO ACCESS MY BANK ACCOUNT FOR WELL OVER A WEEK OR MORE . HEARTLAND HAVE FIDDLED WITH THEIR SYSTEM, AND WHAT USED TO WORK WELL, NO LONGER DOES.AS MY PASSWORD NO LONGER APPEARS AUTOMATICALLY WHEN I PUT IN MY USER ACCOUNT NUMBER, I ASKED ONLINE FOR A CHANGE OF PASSWORD.SUPPOSEDLY THEY WOULD SEND ME A TEXT TO ENABLE ME TO DO THIS. BUT, NO, EVERY TIME I GET AN ERROR MESSAGE SAYING TEXT WILL NOT WORK.TRIED RINGING THEM. PHONES ARE BUSY, AND THERE SEEMS TO BE NO OTHER WAY OF CONTACTING THEM.ALl I WANT IS ACCESS TO MY ACCOUNT .HOW HARD CAN THIS BE?VERY TEMPTED TO CLOSE MY ACCOUNT.

1
Date of experience: Jun 23, 2025

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