Why Heartland even list their telephone number is beyond me. I have tried to contact them several times and as yet have not had a call answered despite holding for over 30 minutes on several occasions. There call back option is not much better, it takes hours for them to call back.I am in the process of trying to get a reverse mortgage discharged, and was quoted a mortgage discharged fee of $395 by Anthony, which I paid and had to wait 2 weeks for them to process the discharge and then received an email from a legal firm that Heartland use to do the actual discharge of the mortgage, for another $399. There was no mention this fee from Anthony. My opinion of Heartland Bank is that they are a total rip off.
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