We have been banking with Heartland for some years now, We contact via email and phone, only once we found it slow that was because we were using a bankers personal email, and at that time she was out of the country on her holidays. Immediately on here return we had a phone call and an email apology. I cannot expect more than that. The negative reviews I have read on this website, is really unfair, and I feel those people should look in the mirror first. I do bank with other banks and had little trouble with them as well.
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