heartland.co.nz

3.2
3.2 Based on 101 reviews

...

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asphalt32161
AVOID

AVOIDUnable to use their internet banking due to constant ERRORS. Follow recommended steps (still the same errors) - conversation is stuck in a loop.This is for the most basic of operations such as payments and transfers. *Has been going on for months.Never an issue anywhere else (am leaving). But cannot yet, as unable to do any actions... see above.Only progress at all, means having to ask HEARTLAND to do everything manually via Internet Banking mail.Phone. Slow or no communication. IBank mail. Slow communication. Email. No communication (through multiple emails).PS I would take the token reply to this with a grain of salt. 1 or 2 1 star reviews fair enough. Multiple, who would give zero stars if you could (me included) ... well ...

1
Date of experience: May 05, 2023

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