Why cant all retailers be like these guys? A simple error, promptly corrected with very good communication.You only really get to know how good customer service is when something goes wrong, during a busy Xmas period things are more likely to go wrong and it's a very difficult period to nail customer service. But hats off to them, they nailed it!Thanks you! We will be a returning customer!RegardsLee
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Think Cosy - Think Heat Treats!
We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can.