heat-treats.co.uk

4.7
4.7 Based on 201 reviews

Think Cosy - Think Heat Treats! We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can....

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Average Rating

4.7

/
5

201 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Becky Jones
This is the second time I've bought something from Heat Treats. The slippers arrived quickly both ti

This is the second time I've bought something from Heat Treats. The slippers arrived quickly both times. Unfortunately, there was a small fault with the slippers this time, but they were really quick to respond to my email and to offer a refund or a replacement pair. Very friendly service, I'd definitely use it again.

5
Date of experience: Mar 19, 2026
Sharon Anne Logan
Received hot water bottle, burns risk from zip

Received hot water bottle. Colour not like website. Metal zip of cover burns risk as in contact with hot water bottle. Returned, very unhelpful when the package was thought to be lost, now only refunded partially. Dreadful. Would not recommend

1
Date of experience: Mar 10, 2026
Maxine
Hot water bottles and covers made of natural materials and beautiful designs

In the past 2-3 years, I have purchased eight hot water bottles with cotton covers (six full sized and two mini) from Heat Treats and I plan to be a lifelong customer or for as long as they continue to sell them. Heat Treats hot water bottle cotton covers are made of such good quality, the designs are beautiful and they are non toxic when heated (being made of 100% cotton) which is very important to me. I also like that they offer water bottles which are made of rubber.

5
Date of experience: Feb 24, 2026
Becky Jones
Very friendly service

This is the second time I've bought something from Heat Treats. The slippers arrived quickly both times. Unfortunately, there was a small fault with the slippers this time, but they were really quick to respond to my email and to offer a refund or a replacement pair. Very friendly service, I'd definitely use it again.

5
Date of experience: Feb 11, 2026
Shannon Lahive
Lovely products and service

Lovely products and service from Janine at Heat Treats. I needed to get in touch with a customer service enquiry and I got speedy and kind responses. Really happy with the products and the service has been amazing, above and beyond in every sense. Thank you so much!

5
Date of experience: Feb 06, 2026
Peter Shaw
Good product

Prompt, and the product does the job. Might have liked a little more flair in the colour palette, but no complaints.

4
Date of experience: Jan 23, 2026
Lorna
The item was a good price

The item was a good price. Sent on the Friday and received 3 days later.

5
Date of experience: Jan 23, 2026
Nick Garnett
Quality item and super friendly…

Quality item and super friendly customer service. Wouldn’t hesitate to purchase from this company again.

5
Date of experience: Jan 21, 2026
Hildur B Eydal Egilsdottir
Pacage was on time :)

Pacage was on time :)

5
Date of experience: Jan 19, 2026
Iris Goldsztajn
Got an answer within an hour

Got an answer within an hour! Great customer service

5
Date of experience: Jan 19, 2026

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Business Details

  • Think Cosy - Think Heat Treats!

    We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can.

  • email heattreats@kayco.co.uk
  • call 01134601813
  • language https://heat-treats.co.uk

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