Review Time
This is the second time I've bought something from Heat Treats. The slippers arrived quickly both times. Unfortunately, there was a small fault with the slippers this time, but they were really quick to respond to my email and to offer a refund or a replacement pair. Very friendly service, I'd definitely use it again.
Received hot water bottle. Colour not like website. Metal zip of cover burns risk as in contact with hot water bottle. Returned, very unhelpful when the package was thought to be lost, now only refunded partially. Dreadful. Would not recommend
In the past 2-3 years, I have purchased eight hot water bottles with cotton covers (six full sized and two mini) from Heat Treats and I plan to be a lifelong customer or for as long as they continue to sell them. Heat Treats hot water bottle cotton covers are made of such good quality, the designs are beautiful and they are non toxic when heated (being made of 100% cotton) which is very important to me. I also like that they offer water bottles which are made of rubber.
This is the second time I've bought something from Heat Treats. The slippers arrived quickly both times. Unfortunately, there was a small fault with the slippers this time, but they were really quick to respond to my email and to offer a refund or a replacement pair. Very friendly service, I'd definitely use it again.
Lovely products and service from Janine at Heat Treats. I needed to get in touch with a customer service enquiry and I got speedy and kind responses. Really happy with the products and the service has been amazing, above and beyond in every sense. Thank you so much!
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Think Cosy - Think Heat Treats!
We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can.
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