Such a pleasure to read these review. I felt alone in the wilderness with this horrific company. Of course, I wouldn't have given them a star at all if I was able to give zero stars.Their long term contracts for District Heating Systems has left many people, including me, paying high bills (particularly for standing charges) for poor service. The admin staff seem to have been trained to be unpleasant and unhelpful and sometimes inaccurate to such a degree it is difficult not to think it is deliberate.
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