I had a guy out to fix a leak- he made out that he was doing me a favour to fix it hat day and made such a fuss and now jus two weeks later there is whistling and clicking noises coming from the unit which it never made before. When an engineer come out you have to wait all day and cant go out incase they come- no approx arrival time. You have to go through so much on the phone to book an engineer, it's exhausting. Never had this with any other service provided previously- unfortunately I can't change :(
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