The initial Heat Geek process was simple and efficient with all relevant information provided through their online portal. The few queries I had for Heat Geek to deal with (rather than the installer) were handled very efficiently.The installation process was easy to initiate and handled very efficiently. The home inspection and assessment was carried out by Nick of Duo Heating supported by IT tools from Heat Geek, providing a formal installation quote very quickly following the visit. The installation itself involved significant work and was carried out as advised beforehand, with no major surprises. The team were well organised, pleasant and informative, and cleaned up thoroughly after themselves every day. The system has worked perfectly since it was installed, and we are very happy with it.
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Heat Geek is a UK-wide network of independent local heat pump installers, brought together under one shared technical standard.
We work with experienced heating engineers across the country and train them through our industry-recognised Heat Geek programme. This focuses on detailed system design, including proper room-by-room heat loss calculations, so heat pumps are sized and set up correctly from the start.
Rather than operating as a traditional national installer, we act as an aggregator for our network. Homeowners receive the service of a trusted local engineer, alongside the added reassurance of national oversight.
Every installation completed through Heat Geek is reviewed and monitored against our design and performance standards. We verify credentials, assess quality, and maintain ongoing technical support across the network.
When installed through Heat Geek, systems are backed by the Heat Geek Guarantee. We don’t simply install heat pumps, we stand behind how they perform.
From design consultation through to installation and aftercare, our aim is straightforward: to deliver well-designed heat pump systems that run efficiently and reliably for the long term. See more
