Due to great price, bought a food processor. The shipment arrived late because they sold out when I purchased it online. I called and the call centre staff advised mine will arrive once the next order arrives which happened within a week. I called the call centre a few times and every time they were very helpful, understanding and provided the information I needed. My encounter was very positive.It could be seen inconvenient that it arrived late but I find the prices offered at Heathcote is comparative to Amazon. Also I tried to order at Amazon and they had no flexibility to change details. When I ordered at Heathcote, I asked for signature only on arrival and this has been done.In summary, great prices, reliable and great call centre staff. Thanks guys.
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