I purchased a new sharp microwave flatbed inverter on boxing day 2023 from the Base Terapa Hamilton and after 2 months the microwave went bust with smoke coming from rear section.I went into the store on 22Feb23 with the product and they advised it would take 3 to 4 weeks to repair the same and they do not replace the product.I contacted Sharp service centre in Auckland and they advised it only takes 1 to 2 days and they send it to their service center.Sharp called me back saying they had contacted Heathcotes Terapa and had advised to speed up the process and advised me to leave it with Heathcotes .After one month of waiting allmost 31 days with no microwave with kids I had to email Heathcotes back that I was not happy with service and that afternoon the salesman called that it was ready for pickup.I am not impressed with level of service provided.I will never be purchasing again with Heathcotes Terapa Hamilton.Sorry you have lost a customer.
Claim your business profile now and gain access to all features and respond to customer reviews.
TV’s, Audio, Computers, Cameras, Electronics, Home Appliances, Phones and more. Shop In-store or Buy Online for Fast Delivery.
