If I could, I would rate it a half-star. Terminal 2 was appalling. We ordered two wheelchairs for my elderly parents, but only one arrived, forcing my mother to walk. When I finally found a wheelchair, the staff at the assistance desk were unhelpful, barely speaking English and not offering any assistance. It was a frustrating experience, and it’s hard to believe travelers pay for such poor service.
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Official Heathrow Airport website - live flights & times, arrivals & departures, news & advice, and parking at Heathrow Airport. From BAA Airports Limited.
