Absolutely awful experience. The location on the website for dropping off the car was incorrect, so left my partner driving around for almost an additional 45 minutes trying to find the car park location and actually get a phone call back. On the way home, from our arrivals, we were told to phone the company. We phoned over 7 times, with no reply. On the 8th time, we got told ‘the driver is 5 minutes away’ we were left waiting over an hour and a half after a 10 hour flight in the wrong location to what it said on the website (again!!). Then, once we got to our car, it was parked OVER a lamppost, so wasn’t even a proper parking spot - not to mention not even in a proper car park. The car’s charger had been taken out of the glove box and used, as well as an empty red bull can left in the drivers side. Disgusting. Do not use.
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