Terrible service. We called an hour before we arrived at terminal 3 and was told where to take the car to drop it off, however, we waited for 45 minutes as there was nobody there. On collection of the vehicle again we followed instructions and told them that we were at the baggage and he advised us to go to level four and he would meet us there with our car. We waited and called and were told five more minutes each time, however, we ended up waiting over and hour in the freezing cold. The driver then bolted and said we should email the company if unhappy. Email sent but no response. Terrible company will never use again!! This is not a meet and greet!!
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heathrow meet & greet parking
