heathrowplatinumparking.co.uk

1.6
1.6 Based on 140 reviews

heathrow meet & greet parking...

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naito00763
Terrible service!!!

The service in which these guys run is very unprofessional, I was met at the airport for my flight departure which went very well but upon returning I was left waiting at Terminal 3 for over 2 hours in the cold.The controller explained that my car has a puncture and they will be sending someone to pick me up soon. Upon arrival at the carpark my car had been moved with the flat tyre and was left in the middle of the carpark with an electric car pump attached to it. I was left in the pouring rain to organise the AA and pay for the tyre to be changed, and this was not how I gave them my car!The controller on the day promised to pay for the new tyre as they admitted that it was entirely their fault but up until now, all I have received is abuse every time I ring the office number and people constantly hanging the phone up on me.I will never use these guys again and I will warn you guys not to use their services 0 out 0!

1
Date of experience: Jan 27, 2025

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